Services

Ways we can work together

From a first strategy to a standing fractional role. Every engagement starts with listening and ends with something your team owns.

“The need for connection and community is primal, as fundamental as the need for air, water, and food.”
Three engagement models
Ongoing

Fractional Chief Community Officer

Design and lead community strategy from scratch, or scale what exists. Embedded with your team, owning the roadmap and the relationships.

Best for seed–Series B teams without a community lead
3–6 months

Project build

A defined program, launch, gathering or research sprint — scoped, built with your members, and handed over with ownership defined.

Best for a launch, an ambassador program, or a flagship event
Monthly

Advisory & facilitation

Leadership alignment, culture consulting, and stewarding the candid advisors and super-users around your company.

Best for founders who have a team but need a sounding board
What that includes

Five areas of practice. Most engagements draw from two or three.

Community strategy & programs

  • Program design — ambassador, insider and braintrust programs that deepen engagement and expand networks
  • Feedback systems — structured playbooks for triaging and responding to feedback, bugs and feature requests
  • Superuser & influencer engagement — identify, activate and reward the members who drive organic growth

Experience & event design

  • Immersive event production — high-touch gatherings like Mozi Landings, SXSW activations and cultural summits
  • Research dinners & panels — feedback circles designed to shape product and strategy
  • Ritual & format design — connection formats that create belonging and spark word of mouth

Growth, retention & insight

  • Community-led growth systems — frameworks that reward organic actions and expand the social graph
  • User research & product insights — panels, focus groups and live onboarding that feed actionable feedback
  • Retention playbooks — incentives, rituals and content systems that make people feel seen

Partnerships & ecosystem

  • Strategic partnerships — B2B and B2C partnerships that drive adoption, sponsorship and alignment
  • Ecosystem mapping — aligned communities, cultural hubs and institutions for co-growth
  • Co-branded campaigns — briefs, vendors and sponsor deliverables that add value on both sides

Advisory & facilitation

  • Leadership alignment — community values, mission and cultural guidelines that keep teams cohesive
  • Investor & advisor facilitation — steward the key humans who offer candor and insight
  • Culture consulting — value maps, rituals and reward systems that keep communities intrinsically motivated
Also · for individuals

1:1 coaching for connection

As a certified VITA™ Coach I work with individuals who are craving deeper connection: clarifying your values and rhythm of connection, practicing social confidence, and finding your circles of belonging.

Ask about coaching

Let’s build community together.

Let’s connect